INNCORTEX · OPENRILL LLC
Hotel account emails, hotel information, room labels, stay dates, optional guest email addresses, service messages and request history are used to provide the hotel’s service workflow. Do not submit payment details, identity documents, medical information or other sensitive records.
The hotel controls the guest information it submits and who receives each private stay link. Anyone holding a valid stay link can access that stay. Contact your hotel to replace a link, correct your details or request deletion. Account and privacy enquiries can be sent to hello@inncortex.com.
AI can help draft Hotel Info, translate and classify messages. Hotels review drafts before publication. Guest-message processing is disabled by default until suitable provider terms and hotel disclosures are in place. Request submission and staff updates work without AI. Uploaded notice photos are processed for the current draft and are not stored as image files by this application.
Cloudflare Workers serves the application, with account and service records in a Cloudflare D1 database configured for US jurisdiction. Google Gemini processes enabled AI features, Lark handles email, and Stripe processes billing. Guest-message AI processing remains disabled by default. Ended stays and their messages are scheduled for deletion after 90 days; sent email queue records after seven days. Housekeeping runs on a scheduled basis. Encrypted backups may follow a separate provider retention cycle.
Essential session storage keeps hotel users signed in. An HTTP-only cookie permits access to a guest’s stay. This build does not add advertising pixels. We do not sell guest information.